TRAINING

Initial Training, On-the-Job and Continuing Education

By investing in training for its employees our company demonstrates its concern for improved services to the client. Our employees will be more aware, better informed and more skilled as a porter. In addition, we have mandatory safety training programs including MSDS Book updates, plus extensive emergency preparedness and disinfection training specific to COVID-19.

We help each of our employees continue to grow and excel by investing in quality training and development programs that lead to growth from within, low turnover rates and a network of institutional knowledge to better serve our clients.

Client Relations Training

Bradcorp Services, Inc. will provide Client Relations Training for employees on each project. This training will be conducted by the Supervisor/Project Manager and will include such topics as:

Conflict Avoidance
Customer Service
Training to Reinforce Safe Work Habits
Issue Warnings or Fines as Necessary
Daily inspections by the on-site Supervisor
OSHA Compliance (Proper Use of Chemicals)
Safety Equipment Readiness
Safe Work Habits

Management Training

Our Supervisors and Project Managers have received customized management training developed specifically for the contract. The goal of this training is to ensure that contract requirements are understood and met. This training will be conducted at contract start and then every six (6) months to continue understanding and compliying with requirements. This training combined with regular meetings between the Supervisor/Project Manager and Bradcorp’s headquarters will ensure that the contract stays on track.

Custodial Training

Bradcorp will provide Custodial Training for all employees. This training will include, but not be limited to, the following modules;

Safety: OSHA regulations, bloodborne pathogens, hazardous materials, material safety data sheets, proper use of equipment
Security and Identification
Fire alarm system
Emergency Procedures

Bradcorp will submit a Custodial Training Plan to the Contract Manager and will certify that all contract employees have completed the training. Contract employees hired after the contract start date will also be required to complete training. Each prospective employee that successfully completes the training will receive a Certificate of Completion.

By Investing in training for its employees, our company demonstrates its concern for improved services to the client through better informed, more aware and more skilled workers. Furthermore, our company is conveying to the employees that it has confidence in them and wants to make a commitment to their progress and future. As a result, more employees continue working, have more time and knowledge to manage effectively, and the job becomes a much smoother operation. With smoother and more efficient programs you, our customer, will be satisfied.

OUR SATISFACTION

GUARANTEE

Bradcorp Services insist that their clients are completely satisfied with their professional cleaning services. Our goal is to build long-lasting relationships with our clients that we serve. Customer service and quality control provide you with a thorough and effective job. That's why we at Bradcorp Services back our work with a 100% satisfaction guarantee. Whether you hire us for monthly cleanings or require daily services, our professional commercial cleaners provide the same detailed attention to properties of all sizes, every time, guaranteed.